D,

Privacy Policy

Last Updated: March 15, 2025

Introduction

At DearYou, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our letter writing and mailing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

Personal information that you provide to us, such as your name, email address, mailing address, phone number, and payment information when you register for an account, place an order, or communicate with us.

Letter Content

The content of the letters you create using our services, including any text, images, or other materials you include in your letters. We understand the personal nature of this content and treat it with the utmost confidentiality.

Usage Data

Information about how you access and use our website and services, including your IP address, browser type, device information, pages you visit, and the time and date of your visit.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your orders for letter printing and mailing
  • Communicate with you about your account, orders, and other service-related matters
  • Personalize your experience and deliver content relevant to your interests
  • Protect the security and integrity of our website and services
  • Comply with legal obligations and enforce our terms of service

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who perform services on our behalf, such as printing and mailing services
  • To comply with legal obligations, such as responding to court orders or legal process
  • To protect our rights, property, or safety, or the rights, property, or safety of others
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets

Any third parties with whom we share your information are contractually obligated to use it only for the purposes for which we disclose it to them and to provide adequate protection for your data.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

For more detailed information about our security practices, please visit our How We Secure Your Data page.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information in certain circumstances
  • The right to restrict or object to the processing of your information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

privacy@dearyou.com