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How We Secure Your Data

Introduction

Data security illustration

Your data security is our top priority

At DearYou, we take the security and privacy of your data seriously. Your letters contain personal thoughts and sentiments that deserve protection. We've implemented multiple security measures to ensure your information remains private and secure.

How We Protect Your Data

Multi-layered security approach

Our multi-layered approach to data security

Secure Internet Transfers

All data sent to and from DearYou, is protected with SSL/TLS encryption.

  • Your letters and personal data are safe from interception, even on public networks
  • We use industry-standard protocols for secure communication
  • Our security certificates are regularly audited and updated

Private Data Encryption

Sensitive information, including the content of your letters, is encrypted at rest using AES-256 encryption.

  • Your private messages remain secure in our systems
  • Your letter content is encrypted before being stored
  • We implement multiple layers of encryption for protection

Limited Data Sharing

Your information is never sold or rented to third parties.

  • We only share essential data with trusted mailing partners for letter delivery
  • We carefully vet all partners to ensure security standards
  • Data sharing is limited to what's necessary to provide our service

Data Minimization

We adhere to data minimization principles to protect your privacy.

  • No unnecessary personal information is collected
  • No behavioral tracking or third-party advertising
  • No storing of data beyond what is needed for our services

Secure Account Protection

We implement secure login procedures and session management to protect your account.

  • Secure password storage using industry best practices
  • Session expiration & logout protection to prevent unauthorized access
  • Regular security audits to identify and address vulnerabilities

You Control Your Data

We believe your data belongs to you, and we give you the tools to control it.

  • Access, manage, and delete your letters anytime
  • Account deletion on request with permanent data removal
  • Transparent data practices with clear information about data usage

Why Security Matters to Us

Letter writing is deeply personal. We designed DearYou, to protect your privacy at every level, ensuring that your words remain secure and your personal moments stay personal. Our approach to security is built on three core principles:

Trust

  • Transparent security practices
  • Clear communication about data handling
  • Consistent security updates

Respect

  • Respect for your privacy
  • Treating your data with care
  • Honoring the personal nature of letters

Responsibility

  • Implementing robust security measures
  • Regular security assessments
  • Proactive approach to potential threats

Questions About Security

If you have any questions or concerns about how we protect your data, please don't hesitate to contact us. We're committed to transparency and are happy to provide more information about our security practices.

Contact our security team →